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Author Topic: confirmation e-mail for lost password  (Read 4001 times)
mentl
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« on: February 14, 2014, 03:04:45 PM »

... or rather, the lack of one. .. oh well, .. just won't log in i guess.
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JamJulLison
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« Reply #1 on: February 14, 2014, 03:48:21 PM »

Did you check your junk mail folder?
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SirEmi
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« Reply #2 on: February 15, 2014, 11:37:35 AM »

Can you try again now please?

I've implemented a better support system that will make sure the emails get trough.

It will come from ET Virtual Worlds Support <support@etvirtualworlds.com>

You can also message or reply to support@etvirtualworlds.com if you have any problems, like you don't remember your email or forum account issues etc.

Thank you.
« Last Edit: February 15, 2014, 11:40:44 AM by SirEmi » Report to moderator   Logged

mentl
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« Reply #3 on: February 16, 2014, 12:32:20 PM »

.. finally managed to remember password .. I guess the moral of the story is 'don't discuss income tax figures with your wife while changing your password' ! 21

.. never did receive a confirmation e-mail though .. junk or otherwise.
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SirEmi
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« Reply #4 on: February 16, 2014, 02:06:11 PM »

.. finally managed to remember password .. I guess the moral of the story is 'don't discuss income tax figures with your wife while changing your password' ! 21

.. never did receive a confirmation e-mail though .. junk or otherwise.

Ok, if you need any more help just message Support in game or support@etvirtualworlds.com

For future reference you might want to verify your email in account options:
http://www.astro-galaxy.com/index.php?action=act_opt

If you are able to verify the email, you should also be able to receive forgot password emails.

Thank you.
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